Looking Ahead: Planning for MCC’s Organizational Resilience

In 2024, Maternity Care Coalition (MCC) began an intensive year-long process of defining its Strategic Plan for the next few years. Through stakeholder engagement, ecosystem mapping, internal systems assessment, and scenario planning, calculated decisions were made to compile a set of priorities, goals, and objectives to guide the organization in achieving its intended impact.
Take a deep dive with us into Organizational Resilience, one of MCC’s strategic priorities for the next three years.
From the start of MCC’s strategic planning process in 2024, it was clear that organizational resilience was going to be paramount to continuing to advance our mission and expand our impact. Strengthening MCC as an organization ensures that our communities have ongoing access to robust supportive networks and high-quality services to effectively address social determinants of health. Through our strategic planning process, four key areas emerged as central to MCC’s Organizational Resilience:
- Empower People and Culture
- Revolutionize Infrastructure, Technology, and Systems
- Achieve Program Excellence with Compelling Impact
- Enhance the impact of the Board of Directors
What exactly does it mean to “Empower people and culture” as an organization? At MCC, we don’t want to only “talk the talk” of equity and access externally: we need to “walk the walk” by meeting these same standards for our staff. This means striving to ensure that our own team is equitably and adequately resourced, showing the same consideration for meeting needs and empowering agency with our staff that we strive for as we serve clients.
- Empowering people means paying them fairly. We are committed to championing pay equity internally, addressing internal pay disparities to ensure equitable compensation across roles and demographics and fostering a culture of fairness and inclusivity. This ambitious goal is supported through tangible steps like engaging in an external compensation study and establishing transparent salary structures, which have already helped to strengthen MCC’s reputation as a leader in pay equity.
- Empowering people also means helping them grow. MCC has committed to providing frequent and meaningful opportunities for staff growth and learning, and to continuing the advancement of Diversity, Equity, and Inclusion Principles across our organization.
As we commit to the ambitious empowerment goals above, MCC will be working across other areas of our organizational operations to ensure long-term resilience and sustainability: these include leveraging technology to elevate our impact and our operational efficiency, setting even higher standards for the efficient delivery of services, and deepening our Board’s engagement. Improving how our organization leverages both technology and the invaluable resource of quality Board leadership will deepen our resilience as we move forward and continue to serve families regardless of what challenges lie ahead.